An Annual Maintenance Contract (AMC) is a proactive IT support agreement that ensures your systems remain secure, reliable, and efficiently maintained throughout the contract period.
Fixence Technology Solutions’ AMC covers servers, networks, firewalls, computers, storage, and IT infrastructure — delivering preventive maintenance and SLA-based support under one predictable service plan.
Comprehensive AMC Coverage Across Your Entire IT Environment
Certified engineers perform planned diagnostics and inspections to ensure optimal performance. All activities are documented in a Maintenance Execution Report (MER).
Get fast-track support with defined SLAs. Critical issues are prioritized with immediate triage, remote troubleshooting, and on-site response within agreed timelines.
Regular health checks for servers, networks, and devices — covering performance, usage trends, and compliance, with actionable recommendations.
Timely OS patches, firmware updates, and upgrades aligned with vendor releases to maintain security and compliance standards.
Routine backup validation and test restores to ensure data integrity and readiness to meet RPO/RTO during real incidents.
A dedicated TAM acts as your single point of contact for support, escalations, and strategic IT planning.
Prevent failures before they happen.
Fixed annual IT spending.
Extend hardware performance.
Your IT is always managed.
A structured approach to maintain and support your IT systems.
Evaluate your IT environment.
Create maintenance strategy.
Perform scheduled servicing.
Track system performance.
Provide ongoing assistance.
Partner with Fixence Technology Solutions for AMC Plans
Old No:66 (New No:111), First Floor,
MKN Road, Guindy, Chennai City
South, Tamil Nadu 600032
45, A block, 3rd Ave, Kumaran Nagar, A Block, Anna Nagar East, Chennai, Tamil Nadu 600102
